Toivo FAQs

What is Toivo?

Toivo is an AI-powered task agent currently in beta release, designed to assist with tasks like making restaurant reservations easy for you. While Toivo's current functionality is limited, we're actively working on adding new capabilities to enhance your experience.

Can I request new features or capabilities?

Absolutely! We welcome your feedback and feature requests as we expand Toivo's capabilities. Please reach out through our "Send Feedback" form, and let us know what you'd like to see.

Is there a fee for using Toivo?

Currently, the service is free for all users. Some features, like advanced personalized concierge services, may be available for a small fee in the future.

Do I need to create an account?

You can get started without creating an account. For the best experience, we recommend creating an account to allow the AI to personalize your requests and securely save your booking preferences and history.

Can I use Toivo without entering personal information?

Basic functionality is available without entering personal details. However, providing information like name and contact details is necessary to complete bookings.

Can I make special requests?

Yes, you can submit a note and Toivo will pass along special requests like dietary restrictions, outdoor seating, or wheelchair accessibility to the restaurant.

Does Toivo support reservations at international restaurants?

Currently, Toivo is focused on restaurants located in the United States. International reservations may be added soon as the service expands.

How do I know my reservation is confirmed?

You'll receive a confirmation notification via email. Details of your booking will also be available in your account under the "Reservations" section.

How is my personal information protected?

We take privacy and data security seriously. Our platform uses encryption and secure data storage practices to protect your information.

Does Toivo store my payment information?

No, Toivo does not store your payment information. Payments for restaurant reservations are typically handled directly at the restaurant, so there's no need for Toivo to collect or save any payment details.

Who do I contact for support?

You can reach our support team through the "Send Feedback" form on our website or via email at support@toivo.ai.