Privacy Policy for Toivo

Last Updated: November 19th, 2024

1. Introduction

At Toivo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information collected from users of our website and mobile application (collectively, the "Service"). By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information from and about users of our Service, including the following:

a. Personal Information

When you create an account, contact us, or interact with our Service, we may collect personally identifiable information (such as your name, email address, and phone number). This information allows us to provide the service to you, communicate with you, and provide you with a personalized experience.

b. Usage Information

We collect information about your interactions with our Service, such as the pages or content you view, your searches, and the actions you take within the application. This helps us understand how you use our Service and make improvements.

c. Device and Location Information

We collect information about the device you use to access our Service, including the IP address, operating system, browser type, and mobile network information. If you enable location services, we may also collect information about your location to personalize your experience.

d. Cookies and Tracking Technologies

Our Service uses cookies and similar tracking technologies to track activity and improve our Service. You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our Service may not function properly without cookies.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service;
  • Personalize your experience on our Service;
  • Communicate with you regarding updates, promotions, and announcements;
  • Monitor and analyze usage and trends to enhance user experience;
  • Detect, prevent, and address technical issues or illegal activities.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

a. Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

b. Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

c. Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Your Rights and Choices

You have certain rights and choices regarding the information we collect and use, including:

  • Accessing, updating, or deleting your account information;
  • Opting out of receiving promotional communications;
  • Setting cookie preferences through your browser settings.

Please contact us at the email outlined below if you would like to exercise any of these rights.

6. Security

We implement a variety of security measures to protect the integrity and security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Toivo
Email: support+privacypolicy [a.t.] toivo [period] ai
Address: 945 Market Street, San Francisco, CA